Straight answers about soft digging
New to hydro excavation? Here are the questions we hear most. Don't see yours? Get in touch — we're happy to help.
01What is hydro excavation?
Hydro excavation (or "hydrovac") uses pressurized water to break up soil and a vacuum to remove it. It exposes buried pipes, wires, and tanks precisely — without the blunt force of a backhoe or shovel that can crack or cut what's underground.
02Is it safe to dig near buried utilities?
That's exactly what hydrovac is for. Water and vacuum won't cut an electrical line or crack a pipe the way a metal bucket will, which makes it the preferred method for exposing utilities — power, gas, fiber, water, and sewer.
03Do I still need to call 811 before you dig?
Yes. Texas law requires a locate request before any excavation. Call 811 (or use texas811.org) at least two business days before work begins. Hydrovac is then the safest way to verify the marked utilities' exact depth and position.
04Why not just use a backhoe or shovel?
Conventional digging is fine when you know nothing is in the way. When utilities, sprinklers, or septic lines might be present, one wrong scoop can cost far more in repairs and downtime than the dig itself. Hydrovac removes soil without damaging what it uncovers.
05What can you help me find?
Main sewer and water lines in tight areas, clean outs, power lines, gas lines, fiber optic, and septic tanks and lateral lines — all without damaging sprinklers or electrical lines along the way.
06Can you work in tight or hard-to-reach areas?
Yes. Our unit is trailer-mounted, so we can access most any area a full-size vac truck can't — side yards, easements, and crowded job sites.
